
Poor data quality causes inefficiencies in those business processes which depend on data— ordering products, customer registration, cost estimation and just about everything else for which facts are required. These inefficiencies result in very expensive rework efforts to “fix” the data in order to meet the requirements of various processes. Bad data also gives rise to poor decisions. A decision can be no better than the information upon which it’s based, and critical decisions based on poor-quality data can have very serious consequences. Bad data creates mistrust. It can reflect adversely on your organization, lowering customer confidence. If the data’s wrong, time, money, and reputations can be lost.
Poor data quality often has a greater effect on companies than they realize. In most cases, the costs associated with poor data quality are not only ignored but subsumed into the overall category of the cost of doing business. Yet, real costs are associated with nonconforming data – and they add up. However, a business can eliminate these significant costs by instituting a data quality improvement program as a core component of its enterprise data management strategy.
Expedien exclusively focuses on enterprise data management solutions. We eliminate risks associated with poor data quality, unlocking, ensuring and maximizing the Business Value of your Data. Expedien has the solutions, the methodology and the experts that deliver 100% success for your enterprise data management projects starting from Data Quality Assessment™ to Data Migration to Data Optimization along with setting up a Data Governance plan to meet your business goals.
The first step is to measure the quality of your data in its AS IS state. Our Data Quality Assessment™ evaluates the “well-being” of your master data. Data Quality Assessment helps you uncover the data issues and enables you to identify how your data is compromising your business processes, your bottom line and your goals.
A Fortune 500 Insurer had the challenge of poor customer data residing in a variety of legacy systems. Expedien provided a successful data quality solution and established an enterprise view of customers that resulted in a $40,000 reduction in monthly mailing costs, a keen understanding of customer needs to position new financial services products, and improved customer service.