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Enterprises have significant investments in IT assets to execute their business and derive appropriate returns. These investments are made over a period of time and spread across the technology spectrum. They range from legacy platforms to client-server systems to more contemporary multi-tier browser based systems. Our services in application maintenance include:

  • Portfolio Analysis to ensure Business - IT alignment
  • Offshorability Analysis
  • Maintainability Analysis and
  • Application Management
    • Application Maintenance
    • Application Support
    • Helpdesk
In an environment where businesses are continuously changing and newer, better technologies and ways of using technologies are emerging, managing IT to keep in step with business, while leveraging existing assets, is one of the biggest challenges facing organizations.

Surveys on IT spending indicate that organizations spend upto 70% of their IT budgets on non-discretionary costs, i.e. costs to maintain current IT functionality and operations. It is imperative for organizational success that IT solutions leverage existing assets, while providing business a competitive edge.

We have a strong history of managing and future-proofing mission-critical applications for our clients. Our Application Management processes are predicated on ensuring that your systems are flexible and evolve with your business. Our approach is geared to enable you to meet your commitments to your customers. We enable you to reduce the time you spend on “keeping the lights on” and focus on new IT functionality and improvements. We help you achieve this by our 3-phased approach to Application Maintenance.

  • Corrective Maintenance
  • Adaptive Maintenance, and
  • Perfective (preventive) Maintenance
We start at the first level, i.e. corrective maintenance and over a period of time evolve to the most advanced level, i.e. perfective maintenance. Expedien's Maintenance methodology brings to the table an extensive knowledge base of technologies and domains acquired from our years of experience at maintaining business-critical applications for many of the world's best enterprises. While we do this, we adhere to stringent Service Level Agreements (SLA) and enable you to reduce the TCO (total cost of ownership) for your applications.

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