Our CRM consultants bring you their experience across domains and packages. Expedien has service offerings for you, whatever be the technology and process maturity of your customer interactions.

Expedien’s CRM solutions help you to continually gather information about prospects and customers; leverage that information to develop customized campaigns, products and services; personalize service to customers; and support the marketing, sales, delivery and service processes with integrated services. You can call our experts in to help you plan, implement or manage a CRM technology investment, across areas like lead generation, customer retention, campaign management and account management. The CRM Practice at Expedien offers the complete range of value added services in the CRM space. The services we offer, span all major CRM packages in the market such as Siebel, Oracle CRM, PeopleSoft CRM, mySAP, Vantive, and Amdocs Clarify.

We also provide services across contact center suites such as Avaya, Nortel, Genesys and CISCO and niche CRM products such as Epiphany and SalesLogix.