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Overview
Global Delivery Model
BPO
    - Customer Care
    - Technical Support Services
    - Debt Recovery and Collection
    - Employee IT Help-desk services
    - Telemarketing & Telesales services
    - Transaction Processing & Back       Office Services
    - Data Processing
    - Domain Expertise

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"Extending support to increase accuracy and reduce turnaround time."

Expedien provides backend support and processes voluminous transactions for its clients. We provide expertise for both, contact and non-contact services. Our systematic approach towards training, quality control and service delivery helps our agents / associates, process transactions and consistently perform above the client's enterprise averages.

Reduce costs and consistently provide quality outputs in:

  • Claims registration, adjudication and processing
  • Application processing
  • Order fulfillment
  • Information verification and confirmation
  • Skip tracing
  • Payroll processing
  • Research, analyze and resolve escalated cases
  • Account maintenance and changes
  • Correspondence management
  • Data conversion

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